today @ the BR

A lovely,  new'ish customer (she told me today that she has known about the rooster for 7 days and she's visited us 5 times, including today) arrived today with her friend / relative -- another lovely woman who happens to be 100 years old.  

They arrived during the lunch rush and waited the 15- 20 mins required for a table.  They told me that they had a good lunch and afterwards, I spoke with the older woman.

She had a restaurant in northern NJ for 38 yrs.  She shared with me the value of customer service & told me that they didn't spend on advertising -- they depended on word of mouth and referrals. 

She was complimentary of the BR - food, ambiance and service -- thank you all who come, tell your friends, keep coming back and provide us with useful feedback on how we are doing and how we can keep improving the BR -- we couldn't do what we do each day without you!

And we too hope to live many years without spending on advertising, so keep telling your friends & neighbors!