We ran out of Vegetable Soup early today. A potential, and likely repeat customer was unhappy and left with nothing but her upset.
This is a tough part of a new business. We want to have everything that people want, especially what is on the menu(!), all the time. And we have no history, week to week is coming, month to month is almost possible, season to season, same day sales -- all are in our future, hopefully.
Colder weather = more soup, obvious and doable, however -- how much of what kind? should we try a new chowder this week or next? to keep it totally fresh and tasty, we need to serve it in a few days time -- a lot to learn and one of the reasons why we at the BR really appreciate the feedback and the supportive attitude of you, our customers.
Thank you all and I do apologize for those times we are out of something it would seem we should always have extra on hand -- we are learning about your tastes, your eating patterns and how to mold our kitchen to meet them to the best of our ability.
I am very sorry that someone left today unhappy because of the missing soup, we will be back on track with Veg, Black Bean and our chowder and a special soup tomorrow. Stew is still in the planning stages.
Wednesday, October 29, 2008
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2 comments:
I'm curious about your comment "...we need to serve it in a few days time..." Can you explain what you mean by that? Or, can you post which days the soup will be freshly made?
I was in last weekend and the quiche was delish!!!!!!! This was not my first visit, have been very pleased. Do have one question... On the wall between the tea room and pastry shop you have wainscott along the archway painted white. This is the exact width I am looking for. Where did you get it, had it specially made? Please let me know, Thanks, Marion Dailey E-Mail: Blackcloudx2@aol.com
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