The Blue Rooster Bakery and Café Blog

Sunday, December 28, 2008

Why don't you go home?

That question was posed to me today by Baker Bob.  I had worked a long day yesterday and I am not quite back to 100%.  So, I did go home and the rest was very welcome & I'm definitely going to try a bit more balance going forward -- sometimes I think we are slowed down for a reason...

However, back at the shop.... 2 waitresses, a runner / busser, a barista and full staffing in the kitchen --- all seemed OK.

However, we did not do justice to our customers with regard to service and timing.  For this, I apologise & recognize that managing the overall flow & timing of the "rooms"  is a major part of what I do.  That is not a skill I have transferred well yet.   

If you were with us today and want to share your experience, + / - ---I would really like to hear from you.

My work "to do" based on feedback so far will involve all the workers and much additional skill transfer,

So, "why don't you go home?"  has, at this point, some issues & after 4 months, we are still learning how best to run our little business to best service our many strong supporters.

Thank you all!

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